How to address an upload failure

At times the upload file will fail. This article explains how to address the failure.

Identify failed upload

  1. Check the completed column in the "Data Upload" interface.
  2. If there is a "No" then delete the upload by clicking on the X in the Delete column next to the failed upload row.
  3. If you do not remove the failed upload, the upload box will remain hidden.
  4. After the failure has been removed, re-upload the file following the steps described in Manually Uploading Data article.
Identify failed upload
Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request