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ODBC Password Reset

Prerequisite: Request Access To PCN

PLEX PMC - Reset Password

  • Go to https://www.plexonline.com/
    • Click on "IAM" in the top left corner
    • You may need to click on the Windows icon "Sign in with one click"
    • NOTE: This will popup a new window (if you have popups blocked you will not immediately see it)
  • Click on the logo of the company you need to reset the password for.
  • Hold down the Ctrl key and press the M key to search for "User Manager"
    • Click on the second option in the search ("Main Menu -> Office Menu -> System Administration Menu -> Security Menu -> User Manager")
    • You can also click on "Users" from "System Setup -> POL Setup" to get to "User Manager"
  • On the "User Manager" screen type "Scheduling" in the "Last Name" text box and click on the "Search" button
  • In the results list click on the blue link "Scheduling"
  • Click on "Change Password"
  • Click on the "RAND" button to create a random password
  • Copy the text from the "New Password" text box and paste it in the "Repeat New Password" text box
  • Uncheck the "Force Password Change" checkbox
  • Uncheck the "Locked Out" checkbox (if visable)
  • Click the "Update" button in the top center of the page

DemandCaster - Update Connection Details

  • Click on the blue "Enter" text link next to the Business Node that you need to update
    • You will get a confirmation "Are you sure you want to enter this company?" click on the "OK" button
  • You will start on "Requirement Plan", click on "Data" then click on "Data Hub"
  • Click on "Plex", then click on "PCNs"
  • Click on the edit icon next to the item that you need to update.
  • Scroll to the bottom of the page until you see "Odbc Details"
  • Type/Paste the updated password in the "PMC Password" text box then click on the "Save" button
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